Aeromexico offers several convenient options for passengers to check in for their flights, designed to make the process smooth and efficient whether you are traveling domestically within Mexico or internationally. The airline allows passengers to check in online starting 48 hours before departure for domestic flights and up to 24 hours before for international flights. This early online check-in option is accessible through Aeromexico’s official website and mobile app, enabling travelers to select seats, add baggage, and obtain boarding passes without needing to arrive early at the airport. Online check-in helps reduce wait times and allows passengers to proceed directly to security if they only have carry-on luggage.
At the airport, Aeromexico provides multiple check-in options including self-service kiosks and staffed counters. Self-service kiosks are available at most airports where Aeromexico operates, allowing passengers to print boarding passes and baggage tags quickly. For those who prefer personal assistance or have special requests, staffed check-in counters are open well before departure, where airline agents can help with baggage check, seat assignments, and any travel documentation requirements. Passengers flying in premium cabins or those with elite status in Aeromexico’s loyalty program often have access to dedicated check-in counters, providing a faster and more personalized experience.
Regarding baggage, Aeromexico’s check-in policies vary by fare type and destination. For domestic flights within Mexico, passengers with Basic and Classic fares do not receive free checked baggage but can purchase checked bags weighing 20 or 25 kilograms. Passengers with AM Plus fares are allowed one free checked bag up to 25 kg, while Premier and Premier Light fares include two free checked bags up to 32 kg each. On international routes, Basic and Classic fares typically do not include free checked baggage, but passengers can purchase allowances as needed. Premium fare classes such as Premier and Premier One usually include two free checked bags of up to 32 kg each. Carry-on baggage allowances are also regulated, with most passengers allowed one carry-on bag and one personal item, subject to size and weight restrictions.
Aeromexico encourages passengers to check in online to avoid long lines and to purchase checked baggage in advance when possible, as this can save money compared to paying at the airport. The airline also offers mobile boarding passes that can be stored on smartphones for convenience. For families traveling with minors, Aeromexico requires valid identification and, in some cases, additional documentation at check-in, especially for unaccompanied minors.
In summary, Aeromexico’s check-in process is designed to be flexible and user-friendly, with options ranging from online check-in 48 hours ahead for domestic flights and 24 hours for international flights, to airport kiosks and counters. Baggage allowances depend on fare type and route, with opportunities to purchase additional checked bags in advance. Utilizing online check-in and understanding baggage policies can help passengers enjoy a smoother airport experience and avoid unexpected fees.