Aeroméxico Airlines offers a convenient and flexible check-in process designed to ensure a smooth start to your journey. Passengers can check in through multiple methods, including online check-in, mobile app, airport kiosks, and traditional airport counters. For those who prefer digital convenience, Aeroméxico’s online check-in is available 48 hours before departure for domestic flights and 24 hours before international flights. Online check-in allows travelers to choose their seats, confirm flight details, and obtain a digital boarding pass that can be printed or saved on a mobile device. Mobile check-in through the Aeroméxico app follows the same timeframes and provides the added benefit of travel alerts and quick access to flight updates.

At the airport, self-service kiosks are available at most major terminals and offer a fast way to print boarding passes and baggage tags. These kiosks typically open 24 hours before the flight and close 2 hours before departure. For passengers who prefer assistance or are traveling with special requirements, such as unaccompanied minors, pets, or need for wheelchair service, Aeroméxico’s airport check-in counters are staffed and ready to help. Airport counters usually open 3 hours before departure for international flights and 2 hours before for domestic flights. The counters close 1 hour before takeoff for domestic routes and 2 hours prior for international departures, so it’s essential to arrive at the airport with sufficient time to check in and clear security.

Travelers checking baggage are advised to arrive at least 90 minutes before their flight, while those with carry-on only should arrive no later than 60 minutes before departure. Boarding gates generally close 30 minutes before domestic flights and up to 60–90 minutes prior to international flights. Aeroméxico also participates in codeshare agreements, so passengers flying on partner airlines such as Delta, KLM, or Air France should check in with the operating carrier.

To ensure a smooth check-in experience, passengers are encouraged to have their booking reference, passport or ID, and any necessary travel documents ready. Those traveling from busy hubs like Mexico City International Airport should allow extra time due to potential lines at security and customs. Aeroméxico’s customer service team is available at +1-866-551-1186 to assist with check-in issues, special service requests, or flight inquiries. By following the airline’s check-in policies and deadlines, travelers can enjoy a hassle-free start to their trip. Whether you prefer digital convenience or personal assistance, Aeroméxico provides a range of check-in options to suit every type of passenger and ensure a comfortable travel experience from the very beginning.