Qatar Airways does offer a 24-hour cancellation policy that allows passengers to cancel their booking without any fees within 24 hours of making the reservation. This policy applies to bookings made directly through Qatar Airways’ official channels such as their website, mobile app, or call centers. The 24-hour window is designed to provide flexibility and peace of mind, enabling travelers to cancel or change their plans shortly after booking without financial penalty18.
However, it is important to note that this 24-hour fee-free cancellation applies only if the cancellation is made within 24 hours of the original booking and typically when the flight departure is more than two days away. After this period, cancellation fees and refund eligibility depend on the fare conditions, timing of cancellation relative to departure, and the passenger’s membership status in Qatar Airways’ Privilege Club2.
For cancellations made between three hours and 24 hours prior to departure, the cancellation fees vary by membership tier. Platinum and Gold members enjoy no cancellation fees during this period, while Silver, Burgundy, or family/guest members face a cancellation fee of approximately USD 100. Cancellations within three hours of departure or after the flight is considered a no-show, resulting in forfeiture of Avios points and cash paid, with only airport and government taxes refundable26.
If a passenger fails to cancel or change their reservation at least three hours before departure, it is treated as a no-show, and the ticket value is forfeited except for certain taxes. Any rebooking made within three hours prior to departure or after the flight departure is also considered a no-show, which can lead to penalties or loss of ticket value3.
Qatar Airways also provides a 24-hour Fare Quote Guarantee, ensuring that prices quoted at booking are guaranteed for 24 hours, allowing customers to finalize their purchase within that time frame without price changes4.
In the event of schedule changes initiated by Qatar Airways more than one day before departure, passengers are advised to acknowledge, rebook, or cancel affected segments no later than two days prior to the flight. Rebooking options typically allow travel within plus or minus 21 days of the original date, often within the same country or within 500 miles of the original origin or destination5.
For award tickets booked with Avios points, cancellations or changes can be made up to three hours before departure, with fees varying by membership tier and timing. If canceled more than 24 hours before departure, a USD 25 fee may apply for some tiers, increasing to USD 100 if canceled between three and 24 hours before departure. Cancellations within three hours or after departure result in forfeiture of Avios points, though eligible taxes and fees are refunded7.
In summary, Qatar Airways’ 24-hour cancellation policy offers a valuable opportunity to cancel bookings without penalty shortly after purchase. Beyond this window, cancellation fees and refund conditions depend on timing, fare type, and membership status. Passengers should be aware of the no-show policy and the importance of timely communication with the airline to avoid penalties. Qatar Airways also provides protections for schedule changes and options for flexible rebooking, enhancing passenger convenience and flexibility.