Yes, Qatar Airways does have a 24-hour cancellation policy, but how it applies depends on the region where the ticket is booked and the specific fare conditions. For customers who book tickets directly from Qatar Airways in the United States, the airline follows the U.S. Department of Transportation (DOT) regulation that allows passengers to cancel a flight within 24 hours of booking for a full refund, provided the flight is booked at least 7 days before the scheduled departure date. This policy gives travelers a grace period to review or change their plans without financial penalty, and it applies to all fare classes when booked through Qatar Airways’ U.S. website or U.S. customer service line. However, for bookings made outside the United States, the standard Qatar Airways fare rules apply, and the 24-hour cancellation window may not always result in a free refund. For non-U.S. bookings, Qatar Airways typically offers fare options that include non-refundable tickets (especially in the Economy Promo category), partially refundable fares, and flexible fare types that allow full refunds or changes for a fee or under certain conditions. If you cancel within 24 hours of booking from other regions, any refund would depend on the fare conditions attached to your ticket. Additionally, the method of booking—whether through the official website, app, call center, or third-party platforms—can affect how easily the cancellation can be processed.

To take advantage of the 24-hour cancellation policy, passengers must initiate the cancellation request within the first 24 hours after the original booking time. This can be done through the “Manage Booking” section on the Qatar Airways website, the mobile app, or by calling customer service directly at +1-833-845-1858. If the cancellation meets the required criteria, the full amount paid—including any taxes and surcharges—will be refunded to the original payment method. Refunds are usually processed within 7 to 20 business days, depending on the payment method used and the bank’s processing time. For cancellations outside of the 24-hour window, standard fare rules apply, which might include cancellation fees, non-refundability, or issuance of travel credits depending on your fare type.

Additionally, Qatar Airways’ cancellation policy offers flexibility through travel waivers during extraordinary events such as global health emergencies, political unrest, or severe weather. In such cases, Qatar Airways may temporarily allow all passengers to cancel flights and receive travel credits or refunds, even on non-refundable tickets. Moreover, for flights canceled by the airline itself—due to operational reasons, government restrictions, or other unavoidable issues—Qatar Airways offers passengers the choice between a full refund, rebooking on a later date, or receiving a travel voucher for future use.

In conclusion, Qatar Airways does provide a 24-hour cancellation policy for flights booked in the U.S., aligning with DOT regulations, while for other regions, the cancellation and refund eligibility within 24 hours depends on fare rules and booking channels. Travelers are encouraged to read the fare conditions at the time of booking and contact customer service promptly if changes are needed.