Yes, you can get a refund with Breeze Airways, but it depends on the circumstances. Breeze offers a full refund if you cancel your flight within 24 hours of booking, provided the departure is at least seven days away. After this window, all fares become non-refundable in cash. Instead, Breeze issues travel credit in the form of BreezePoints, valid for 24 months. The amount of credit depends on how far in advance you cancel: full value if more than 60 days before departure, 50% between 16–59 days, 25% between 1–15 days, and nothing if canceled within one hour of departure.

If Breeze cancels your flight or causes a significant delay (usually two hours or more), you are entitled to a full refund to your original payment method, even for non-refundable tickets. You may also opt for rebooking at no additional charge. Refunds for canceled flights are usually processed within 7–10 business days. Ancillary purchases such as baggage or seat fees are not refunded if you cancel voluntarily.

In cases of airline-initiated cancellations due to controllable issues (e.g., maintenance or staffing), you may also request reimbursement for meals, ground transport, or hotel stays, provided you submit receipts and a claim form within six days. Breeze does not typically reimburse expenses for weather-related cancellations.

Customer service is handled digitally through text, email, or social media, not by phone. While some users report quick refunds, others have experienced delays or difficulties reaching support. To increase your chances of a smooth refund, keep records of all communications and receipts and act quickly when a flight is canceled.