Yes, you can get a refund with Breeze Airways, but their refund policy depends on the type of fare you purchased and the circumstances of your request. Breeze Airways is a low-cost carrier based in the United States that offers budget-friendly travel options, and like many budget airlines, they have a specific and sometimes strict refund and cancellation policy. Breeze offers three fare types: Nice, Nicer, and Nicest. All of these fares are generally non-refundable, meaning that if you cancel your ticket, you won’t receive a cash refund unless certain conditions are met. However, the airline does offer flight credits for canceled flights, and there are exceptions under certain situations such as schedule changes, significant delays, or cancellations initiated by the airline.
If you cancel your reservation within 24 hours of booking and your flight is at least seven days away, you are eligible for a full refund, regardless of the fare type. This is in accordance with the U.S. Department of Transportation’s 24-hour refund rule. Outside of that 24-hour window, Breeze Airways typically does not offer monetary refunds. Instead, if you cancel your trip in advance, you may receive BreezePoints, which are credits you can use toward future travel. These BreezePoints are valid for 24 months from the date of issuance, giving you flexibility to rebook when convenient.
In cases where Breeze cancels your flight or makes a significant schedule change that doesn’t work for you, you are generally entitled to a full refund. You can request this refund through their website or by contacting customer support at 1-877-827-8493. If you're dealing with a flight delay or cancellation due to weather or operational issues, Breeze may also offer rebooking options or travel credits. However, a refund in cash or to your original form of payment is not always guaranteed unless required by law or if the airline cannot accommodate your travel plans.
It’s important to note that Breeze Airways does not currently operate a traditional customer service call center. While the number 1-877-827-8493 is listed for assistance, they often encourage travelers to reach out via their app, chat feature, or email for quicker service. If you are looking to request a refund or manage a booking, the easiest way is typically through your Breeze Airways account or by speaking with a customer service representative through digital channels.
To maximize your chance of obtaining a refund or useful travel credit, it’s best to understand the fare conditions at the time of booking. If you believe you are owed a refund due to cancellation, delay, or a fare rule exception, be prepared to provide your confirmation number and supporting details. Always review your email confirmations and the Breeze Airways policies online. Ultimately, while Breeze does not offer automatic cash refunds for most bookings, they provide reasonable alternatives like travel credits, and in some cases, you may be eligible for a refund depending on the situation.