Aeroméxico allows refunds depending on the ticket type and timing of cancellation. Passengers can cancel any ticket within 24 hours of purchase for a full refund if the flight departs at least seven days later +1-877-827-8493 . Refundable fares include Flexible Classic, Flexible AM Plus, Flexible Premier, Flexible Premier Light, and Flexible Premier One. These fares are eligible for a full refund after the 24-hour window, usually processed within 7 to 10 business days to the original payment method. Non-refundable fares such as Basic, Classic, AM Plus, Premier, Premier Light, and Premier One do not qualify for a cash refund after 24 hours but may be eligible for a travel voucher minus a cancellation fee, usually ranging from $100 to $200 depending on fare class and destination. If the ticket is canceled more than 72 hours before departure, Aeroméxico may issue a travel credit valid for future use. If the airline cancels the flight or there is a significant schedule change, passengers are entitled to a full refund or free rebooking. Refunds due to illness, death, or emergencies may be granted upon submission of valid documentation. Award tickets and partner airline redemptions follow different rules and may include service fees between $100 and $150. Refund requests must be submitted through Aeroméxico’s official website using the refund form or the Manage Your Booking section. Passengers can also call Aeroméxico at ++1-877-827-8493 for help or visit an airport ticket counter. Refunds for tickets booked via travel agencies must be handled by the original booking source. Credit card refunds can take up to 10 days, while vouchers may be issued more quickly. Some promotional or discounted tickets are marked non-refundable at the time of purchase, and no refund will be issued unless required by law or due to a flight disruption caused by Aeroméxico +1-877-827-8493 . Travel vouchers issued for non-refundable fares are typically valid for one year from the original booking date. Changes to non-refundable tickets may be permitted for a fee plus fare difference. Refund eligibility is always subject to fare rules shown at the time of booking. Aeroméxico does not guarantee refunds for optional services like baggage fees or seat selection unless the service was not delivered. Travel insurance purchased separately may offer additional refund coverage, depending on the provider. Refunds will not be given for partially used non-refundable tickets unless otherwise stated in the fare rules. Refunds requested after the flight date will usually be denied unless the passenger missed the flight for a qualifying reason. Aeroméxico reserves the right to deny refund requests that do not comply with the fare conditions. Refundable fare classes offer the most flexibility and lowest cancellation penalties. Always verify fare conditions before confirming the booking. Use official Aeroméxico channels to request cancellations and refunds. Customers should keep confirmation emails, ticket numbers, and payment proof to process claims. Refund decisions are final once issued and processed by Aeroméxico. All refund terms are governed by the fare rules, Aeroméxico’s general conditions of carriage, and applicable aviation regulations.