Southwest Airlines offers a simple and flexible check-in process designed to accommodate the needs of all passengers. The airline provides multiple options for check-in, including online, mobile app, EarlyBird Check-In, airport kiosks, staffed counters, and curbside service. Understanding these options and their timelines helps travelers ensure a smooth start to their journey.
Online check-in for Southwest Airlines opens exactly 24 hours before the scheduled flight departure time. This option is convenient because it allows passengers to select their seats, add checked baggage, and obtain a digital boarding pass. The boarding pass can be saved on a smartphone or printed at home. Online check-in closes 60 minutes prior to departure, so passengers should complete this step within that window to avoid any issues. Using online check-in is especially useful for those traveling with carry-on luggage only, as they can bypass airport counters and head directly to security.
The Southwest mobile app provides a similar check-in experience with additional features such as real-time flight updates and easy access to boarding passes. It is available on both iOS and Android devices, making it accessible to most travelers. Using the app is a popular choice because of its convenience and user-friendly interface.
For travelers who want to improve their boarding position, Southwest offers EarlyBird Check-In for an additional fee. This service automatically checks the passenger in 36 hours before the flight, well ahead of the standard 24-hour online check-in time. EarlyBird Check-In is beneficial for those hoping to secure better boarding groups and preferred seating options, especially since Southwest uses an open seating policy.
Passengers who prefer to check in at the airport can use self-service kiosks, which are usually available starting three hours before the flight. These kiosks allow travelers to print boarding passes and bag tags. Airport staffed check-in counters also open three hours before departure and are helpful for passengers needing assistance or checking multiple bags. It is important to note that staffed counters close 60 minutes prior to flight departure for both domestic and international flights.
Curbside check-in is offered at select U.S. airports for passengers seeking extra convenience. This service allows travelers to check in and drop off luggage without entering the terminal building. Curbside check-in generally opens three hours before departure and closes 60 minutes before the flight.
Passengers traveling with checked bags should ensure their bags are checked at least 45 minutes before domestic flights and 60 minutes before international flights. This timeline allows for proper handling and transfer of luggage. Failure to check bags within this window may result in the bags being left behind.
Boarding gates typically close 30 minutes before scheduled departure. Passengers are encouraged to arrive at the gate well ahead of this time to avoid missing the flight. Southwest’s open seating policy means boarding order is determined by check-in time and boarding group, so timely check-in directly impacts seat selection.
For any questions or issues related to check-in, Southwest Airlines customers can contact the airline’s customer service at +1-866-551-1186. Overall, Southwest’s variety of check-in options and clear timelines make traveling with them efficient and hassle-free. By planning ahead and understanding the check-in process, passengers can ensure a smooth start to their Southwest Airlines flight.