ITA Airways offers several check‑in methods to streamline your travel experience: online, mobile, at the airport kiosk, and at the ticket counter.

Online and Mobile Check‑In opens 24 hours before departure and closes one hour before for most flights. Visit ita-airways.com or use the ITA Airways mobile app to enter your booking reference and surname. Select or change your seat, add extra baggage or services, and obtain your boarding pass, which can be saved to your phone or printed at home.

Airport Self‑Service Kiosks are available at major airports, opening 3 to 4 hours before departure. Use your booking code or frequent‑flyer membership to print boarding passes and baggage tags. After printing, proceed to the designated bag‑drop counter if you have checked luggage.

Airport Ticket Counters open around:

• 3 hours before for long‑haul and international flights

• 2 hours before for domestic or short‑haul flights
  Counters close approximately 60 minutes before departure. Agents can assist with seat selection, special‑service requests, unaccompanied minors, pets, and document verification.

If your itinerary includes flying with a partner airline, online or kiosk check‑in may not be available, and you’ll need to use the airport counter. Passengers traveling with infants, pets, or requiring special assistance often must check in at the counter regardless of channel.

Baggage Drop requires arrival at the airport early enough to check in and drop luggage before deadlines—typically 60 minutes before international departures and 45 minutes before domestic departures.

To ensure a smooth process, complete online or app check‑in at the 24‑hour mark, arrive at the airport with at least 2 hours for domestic and 3 hours for international flights, use kiosks when available, and drop bags before cutoff times. This ensures you receive your boarding pass and cleared baggage in time to pass security and reach your gate without delay.