Norse Atlantic Airways does not offer online check-in. All passengers must check in at the airport. Airport check-in counters open three hours before departure and close one hour before departure. Passengers must present travel documents and receive a printed boarding pass at the check-in desk. Online features such as adding baggage or selecting seats do not complete check-in. These are only preparatory steps available through email prompts 24 hours before departure. No mobile or online check-in system is currently supported.
Airport check-in may involve fees. Self-service kiosk check-in costs $10. Check-in with an agent costs $20. Priority check-in is $20 online and $40 at the airport. Passengers must allow extra time for baggage checks. Norse strictly enforces baggage size and weight rules. Oversized or overweight bags may incur fees. All luggage must fit within allowed limits and may be measured at the counter.
Passengers report long lines at airport check-in, especially on international routes. Some report waiting over two hours. Others experienced smoother service depending on the airport. CDG and LAX have been noted for faster service. In contrast, passengers at Berlin and FLL reported poor signage, lack of staff, and confusion. Arriving early is strongly recommended. At least three hours before departure is advised to avoid delays or missed flights.
Reddit users confirm the lack of online check-in. Passengers must use the confirmation code and last name at the airport desk. No mobile boarding passes are issued. Some passengers misunderstood emails from Norse, thinking online check-in was available. These emails only allow travel details updates but not final check-in.
If a passenger arrives late, and the check-in counter is closed, boarding is denied with no refund. Norse customer service cannot override this rule. Travelers are advised to prepare documents, confirm airport location, and check local traffic conditions. Airport queues may form early, and some airports lack dedicated Norse counters.
Baggage policies are enforced without exception. Personal item dimensions and carry-on weight are measured. Exceeding limits may result in additional fees or repacking at the airport. Norse does not allow gate check-in for oversized carry-ons. All fees must be paid before passing security. Priority boarding is available for a fee but does not bypass check-in.
In summary, Norse Atlantic Airways requires all passengers to check in at the airport. There is no online or mobile check-in system. Fees apply for check-in services. Arrive early, follow baggage rules, and complete check-in at least one hour before departure. Contact Norse Atlantic Airways at +1-866-551-1186 for assistance or clarification.