When JetBlue cancels your flight, the airline offers several options and compensations to assist affected passengers, in line with federal regulations and its Customer Bill of Rights.

Refunds and Rebooking

If JetBlue cancels your flight, you are entitled to a full refund to your original form of payment, even if you purchased a non-refundable ticket. Alternatively, you can opt to be rebooked on the next available JetBlue flight at no additional cost. If the next available flight is more than two hours later than your original departure, you may also be eligible for compensation.nerdwallet.com

Compensation for Significant Delays

Under JetBlue’s Customer Bill of Rights, if a flight is canceled due to a controllable irregularity and rebooking occurs within four hours of the original departure, passengers are entitled to a $50 travel credit. If rebooking occurs after the scheduled departure time, the compensation increases to a $100 travel credit. Additionally, passengers may receive a $12 meal voucher if the delay exceeds three hours. In cases where the delay extends overnight, JetBlue provides hotel accommodations and ground transportation, subject to availability and local regulations.flightrefunder.com+3nerdwallet.com+3airlinesairportdesk.com+3erika.com+1airlinesairportdesk.com+1

Uncontrollable Circumstances

In situations where cancellations are due to uncontrollable factors such as severe weather, air traffic control delays, or other extraordinary circumstances, JetBlue is not obligated to provide compensation. However, the airline will still offer rebooking options and assist with finding alternative arrangements.

How to Seek Compensation

To request compensation or reimbursement for expenses incurred due to a canceled flight, passengers should contact JetBlue’s customer service. It's advisable to keep receipts for any out-of-pocket expenses, such as meals or accommodations, as these may be reimbursed if they meet the airline’s criteria. For significant delays or cancellations, compensation is typically processed automatically within seven days for credit card purchases and up to 20 calendar days for other payment methods.the-sun.com

Additional Considerations

Passengers who booked their flights through third-party travel agencies or websites should contact the booking source directly for assistance with cancellations and compensation. Travel insurance policies may also provide additional coverage for expenses related to flight cancellations, depending on the terms and conditions of the policy.

In summary, while flight cancellations can be disruptive, JetBlue provides several options and compensations to assist passengers, ensuring compliance with federal regulations and its Customer Bill of Rights. Understanding these options can help mitigate the impact of unexpected travel disruptions.nerdwallet.com