Yes, you can get a refund from Delta Air Lines, but it depends on the type of ticket purchased and the timing of the cancellation. Delta offers a 24-hour risk-free cancellation policy for all tickets, including Basic Economy. If you cancel within 24 hours of purchasing the ticket and the flight is at least seven days away, you are eligible for a full refund to your original payment method. This applies to both refundable and non-refundable fares. After this 24-hour window, the rules vary. Refundable tickets can be canceled at any time before the flight departs, and the full amount will be refunded back to the original form of payment. These tickets cost more at the time of purchase, but they offer the greatest flexibility. Non-refundable tickets, which are more common and less expensive, are not eligible for a refund after the 24-hour window. However, if you cancel one of these tickets, you may receive the value of the ticket as an eCredit, minus any cancellation fees. This eCredit can be used toward future Delta travel and is generally valid for one year from the date of issuance.

Basic Economy tickets are the most restrictive. These are not eligible for refunds or changes after the 24-hour risk-free cancellation period. Once the window closes, no refund, eCredit, or itinerary change is allowed unless your flight is canceled by Delta or there is a qualifying event. If Delta cancels your flight or makes a significant schedule change, you are entitled to a full refund, even for Basic Economy or non-refundable tickets. This is part of Delta’s obligation to its passengers and aligns with U.S. Department of Transportation guidelines. Refunds in such cases are processed automatically or can be requested online.

In special circumstances such as the death of a passenger or an immediate family member, Delta may offer a full refund even on non-refundable fares. You’ll need to provide documentation like a death certificate or other official proof to qualify for this exception. Delta also considers other compassionate grounds such as military orders or severe illness on a case-by-case basis. To request a refund, you can visit Delta’s website and go to the “My Trips” or “Refunds” section. You’ll need to provide your ticket number and other relevant booking details. Refunds are usually processed within seven business days if paid by credit card, or within 20 business days if paid by other methods like cash or check.

It’s important to read the fare rules at the time of booking to understand your options. If you booked through a third-party website or travel agency, you may need to contact them directly to cancel or request a refund. In summary, Delta does allow refunds under several conditions, especially within the first 24 hours or if you purchased a refundable fare. For non-refundable tickets, you’ll generally receive an eCredit unless the airline cancels the flight or there are extenuating circumstances. Always review your ticket type and Delta’s current policy before making any changes.