Yes, you can get your money back from Aeromexico, but it depends on your fare type and timing. Aeromexico allows full refunds if you cancel within 24 hours of booking and your flight is at least seven days away. This applies to all fare types. After 24 hours, refundable tickets can be canceled for a full refund to the original payment method. Non-refundable tickets, including Basic, Classic, AM Plus, and some Premium fares, do not qualify for a refund after the 24-hour window, but may be eligible for a travel voucher or eCredit depending on the conditions of the fare. Refundable tickets, such as those under Flexible or Premier fares, allow cancellation at any time before departure with no penalties, and refunds are processed within 7–10 business days for credit card payments, and up to 20–25 business days for cash or check payments. If your flight is canceled by Aeromexico or delayed significantly, you are eligible for a full refund regardless of the fare type. In exceptional situations such as the death of the passenger or an immediate family member, or medical emergencies, Aeromexico may issue a refund or credit after verifying the documentation. Refund requests can be made online through the “My Trips” section on the Aeromexico website or by contacting customer service at +1-800-237-6639. If the ticket was booked through a third-party travel agent, you must contact the agent to process the refund. Some passengers have reported delays in receiving refunds, so it's important to follow up with customer service if necessary. If Aeromexico fails to process a refund within a reasonable timeframe, you can consider disputing the charge with your bank or credit card provider. Refunds are typically returned to the original form of payment. Always review fare conditions before canceling, as certain fare classes carry strict no-refund policies. Aeromexico may charge service fees for some cancellations, depending on the route, fare class, and ticket conditions. Travel credits issued in lieu of refunds usually have an expiration date and must be used within one year of the original booking. In cases of voluntary cancellation of non-refundable fares, only government taxes may be refunded, if applicable. If you miss your flight or do not show up without notifying the airline, your fare may be forfeited entirely, and no refund will be issued. To maximize refund eligibility, cancel promptly within the 24-hour window if plans change. Aeromexico follows U.S. Department of Transportation refund regulations for flights to and from the United States. For international flights, refund rules may differ based on the country of origin. Refunds are subject to the airline’s verification and audit process and may be denied if false information is provided. To track a refund, keep a record of your booking reference, payment receipt, and any cancellation confirmation email. Refundable and flexible fares are generally more expensive but offer peace of mind and full refund options. Non-refundable fares are cheaper but riskier if travel plans are uncertain.